Asad mahmood

Customer Success Manager

Available NowFull-timeHybrid

About

Customer Success & Support Professional with 10+ years of experience managing client relationships, resolving technical issues, and optimizing customer journeys across diverse industries. Skilled in gathering client requirements, leveraging CRM tools, and collaborating cross-functionally to deliver tailored solutions. Recognized for exceeding KPIs, improving retention, and driving service excellence in high-volume environments.

Skills

SalesforceHubSpotGHLPipedriveGenesysSalesloftAircallRingDNADialpadChiliPiperCalendlyG-SuiteMS OfficeCanvaFigmaLoomZoomSlackTeamsIntercomCRM managementCustomer onboardingClient relationship managementTechnical supportData validationClickUpZendeskCustomer satisfactionBusiness developmentNew business development

Experience

Customer Success Manager
TenOnNet (TopResume / TopCV)
2019 - Present
Data Validation & Annotation Analyst
2B Vision Technologies (TruemedIT)
2018 - 2018
Customer Support Executive
SSL Technologies (Helpdesk Services)
2017 - 2017
Email Support Executive – Customer Service
MindBridge BPO Pvt Ltd (UberEats Project)
2016 - 2017
Customer Care Executive
Warid Telecom (Telecommunication)
2012 - 2016

Find online

Subscribe to access direct links and contact information.

LinkedIn →

Want to hire Asad?

Subscribe to unlock CV download and direct contact.

See pricing →