Bilal Memon
Partnerships & Operations Specialist
Dubai, Other
About
Partner relations and service operations professional with 6+ years of experience across the UAE and GCC's F&B tech and health sectors. Manages 8+ key B2B partner accounts end-to-end, from SLA management and escalations to KPI reporting. Proven record of improving efficiency, resolving customer issues at scale, and turning partner pain points into long-term retention. What I Bring: -End-to-end ownership of partner relationships and service operations -Strong experience in CRM systems, reporting, and performance tracking -Effective cross-functional collaboration with sales, logistics, and operations teams -Strong communication skills with a customer-first mindset -Experience representing brands at events, meetings, and exhibitions -Public speaking and hosting experience in professional environments -Passion for helping others improve English communication and speaking confidence I’m passionate about delivering seamless experiences, building strong professional relationships, and continuously improving communication whether in operations, business environments, or personal development contexts. I’m open to: -Collaboration opportunities -Event hosting & representation -English communication & IELTS coaching requests -Networking with professionals in operations, service, and education
Skills
Experience
Partnerships & Operations Specialist
MealPlanet Portal Co L.L.C
2025 – Present
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