Sara Khizar

Client Success Manager

Available NowFull-timeRemote

About

Results-driven Customer Success Manager based in Pakistan with 8+ years of remote B2B experience managing 20+ simultaneous US and international accounts on US business hours. Proven track record of owning end-to-end client onboarding, driving product adoption, leading quarterly business reviews, reducing client churn by 25%, and increasing account revenue by 15% through renewals and upsells across HubSpot and Salesforce CRM.

Skills

Client Success & Relationship ManagementClient Onboarding & Product DemosRenewals, Retention & UpsellCRM Management (HubSpot, Salesforce)KPI Tracking, QBRs & Progress ReviewsAccount Health & RetentionCustomer Communication & Issue ResolutionCross-functional CoordinationClickUpAsanaTrelloJiraSlackZoomMicrosoft TeamsGoogle WorkspaceMailchimpWhatsAppGmailOutlook

Experience

Client Success Manager
Exact Flow
Apr 2026 - Present
Client Success Manager
FunFox
Feb 2025 - Jan 2026
Client Success Manager
Allshore Talent, LLC
May 2021 - Nov 2024
Assistant Manager, Marketing
Nishat Chunian Limited
Apr 2015 - May 2017
Marketing Lead
TABA Foundation
Sep 2014 - Apr 2021

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