Saim Qureshi

Sr. Application Support/System Consultant

Available NowFull-timeRemote

About

Dynamic and results-driven technical support specialist with 11 years of experience excelling in technical issue resolution, system improvements, and infrastructure management. Adept at troubleshooting diverse technical issues for CRM applications, both on-prem and cloud-based. Proven track record of successfully leading major version upgrade deployments for enterprise CRM case management solutions.

Skills

CRM ToolsTechnical TroubleshootingIISDatabase ServersInfrastructure ManagementServer ApplicationsIntegration Testing (SOAP/Postman)Windows Servers ManagementTechnical DocumentationSQLAPI Integration TestingCitrixWindows Terminal ServicesVDIMS-SQLJiraDockerCentOSVMwareVirtualBoxIvantiSophosWindows HardeningMac HardeningNetwork InfrastructureERP SystemsCrystal ReportsActive DirectoryLinuxMacintosh

Experience

Sr. Application Support Tier 3
Cloudelligent
May 2024 - Present
System Consultant
Techfinity
September 2022 - May 2024
Service Desk Engineer
Afiniti
March 2021 - September 2022
BPO Operations Executive
Intellias Pro
January 2020 - March 2021
Email Support Executive
Mindbridge
January 2018 - December 2020
IT Engineer
Royal Palm Golf
January 2017 - December 2018
IT Resident Engineer (Mobilink)
Multilynx
January 2013 - December 2014

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