Emaan Khan
AI Trainer and Content Writer
Available NowFull-timeRemote
About
Dynamic professional with 2.5 years of experience as an AI Trainer and Content Writer at Daraz, complemented by 1 year in customer service and educational leadership roles. Expertise spans AI bot training, dialogue design, content strategy, and customer relations with a proven track record of improving customer satisfaction and bot engagement.
Skills
AI TrainingBot TrainingNatural Language ProcessingMachine LearningDialogue DesignContent WritingContent StrategyBot Content QAAI/Bot Performance MonitoringCustomer ServiceComplaint ManagementTechnical TroubleshootingBusiness CommunicationeCommerce Product KnowledgeLeadershipTeam ManagementPeople and Culture ManagementDocument ManagementAssessment and EvaluationAdaptabilityProblem-SolvingContinuous ImprovementCross-functional collaborationTime ManagementAttention to detailMicrosoft OfficeTechnology Integration
Experience
AI Trainer and Content Writer
DARAZ (Ali Baba Groups)
April 2022 - October 2024
Customer Service Representative
DARAZ (Ali Baba Groups)
Sept 2020 - March 2022
Teacher
The Academy School
October 2019 - May 2020
School Administrator
Allied School
June 2018 - September 2019
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