Syed Muhammad Shumail

Manager Center Operations & Administration

Available NowFull-timeRemote

About

Versatile operations and business development professional with 15 years of experience managing B2B sales pipelines, test centre operations, and organizational compliance. Proven expertise in team leadership, stakeholder relations, budget management, and translating strategic targets into measurable results across client-facing and operational functions.

Skills

B2B SalesClient AcquisitionBusiness DevelopmentOperations ManagementProcess ManagementBusiness AdministrationComplianceBudget ManagementFinancial ReportingQuality ManagementService-Level ManagementStakeholder RelationsClient RelationsTeam LeadershipRecruitmentTrainingIELTS OperationsTest Centre ManagementSales StrategyLead GenerationMarket ResearchSales PresentationsNegotiationsProposal DevelopmentPerformance AnalyticsVendor ManagementBPO OperationsCustomer ServiceReal EstateCurriculum Development

Experience

Manager Center Operations & Administration
IDP (IELTS)
Nov 2024 - Jun 2026
Business Development Manager
Universal IT Solutions
Jul 2023 - Oct 2024
Business Development Manager
Zameen.com
May 2022 - Jun 2023
Administrative and Operations Manager
SILA
Aug 2013 - Mar 2022
Lecturer, Computer Science
Lahore Grammar School
Apr 2017 - Dec 2021
Assistant Operations Manager / Operations Team Lead
TalkAgent
Jan 2011 - Jul 2013
Customer Relations Officer
Abacus
Jan 2009 - Dec 2010

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