Rameez Tariq

Rameez Tariq

Sr. Customer Success Manager (Lead)

Available NowFull-timeRemote

About

Seasoned Customer Success Manager with more than a decade of experience driving product adoption and customer satisfaction in the SaaS, IT, SAM, and healthcare industries. Led healthcare innovation in Pakistan by developing tools to help physicians accurately manage medication.

Skills

Customer Success ManagementBaselining of CustomersSaaS Onboarding and AdoptionCustomer RetentionUpsell and Cross-sellQuarterly Business ReviewsSalesforcePipedriveCRM SystemsTechnical TroubleshootingTeam LeadershipCisco Data CenterCisco NexusCisco SecurityCisco Routing and SwitchingZendeskTableauLinkedIn Sales NavigatorLiveChatOmnichannel Support

Experience

  • Sr. Customer Success Manager (Lead)

    Chattrn

    Apr 2026 - Present

  • Sr. Customer Success Manager (Lead Operational)

    Boomerang

    Jan 2025 - Jun 2026

  • Sr. Customer Success Manager (Lead Operational)

    Boomerang

    Jul 2023 - Dec 2024

  • Sr. Customer Success Manager

    Dalos USA

    Sep 2020 - Dec 2023

  • Sr. Customer Success Manager (Remote)

    REVE Chat

    Jul 2019 - Jun 2020

  • Customer Success Engineer (Remote)

    JivoChat LLC / Technology Distribution Ltd

    Jan 2018 - Mar 2019

  • INE Customer Success Engineer (Remote)

    Fortray Networks London

    Jul 2013 - Dec 2017

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