Tiara Andisananda

Account Manager

Available NowAnyHybrid

About

Account Manager with 4+ years of experience managing 8–10 digital marketing accounts across mid-to-enterprise clients, overseeing portfolios of approximately USD 120K–150K ARR. Proven track record of 95% retention and full renewal ownership, combining commercial negotiation with operational alignment to drive sustainable revenue growth and delivery efficiency.

Skills

Client ManagementNegotiationCustomer Relationship Management (CRM)Client Onboarding & RetentionConflict ResolutionStrategic CommunicationProject ManagementProcess OptimizationBudget ManagementReporting & AnalysisRevenue Retention & Expansion StrategyCommercial Negotiation & Contract RestructuringPortfolio & Budget OversightClient Renewal StrategyStakeholder & Escalation ManagementCross-Functional Team LeadershipCRM ImplementationSalesforceHubSpotPerformance Reporting & ForecastingWorkflow Optimization

Experience

Account Manager
Bounche Indonesia
April 2025 - November 2025
Senior Account Manager & CRM Consultant
Ematic Solutions
June 2023 - August 2024
Account Manager
Ematic Solutions
September 2022 - June 2023
Jr. Customer Success Manager
Ematic Solutions
December 2021 - September 2022
SaaS Sales Executive
ASM Consulting Partner
September 2021 - December 2021
Sales Consultant
Kontrak Hukum
June 2021 - September 2021
Associate Account Executive
Codemi Global Indonesia
November 2020 - April 2021
Merchant Relation
YUKK Indonesia
March 2019 - August 2019
Customer Happiness and Operation
Airfrov HM2B Pte. Ltd
October 2017 - January 2018
Business and Commercial
Urbanhire
March 2017 - June 2017

Find online

Subscribe to access direct links and contact information.

LinkedIn →

Want to hire Tiara?

Subscribe to unlock CV download and direct contact.

See pricing →