Rabi Peter
Customer Success Manager
Available NowFull-timeRemote
About
Customer Success and SaaS Specialist with 5 years of experience in customer lifecycle management, SaaS implementations, and technical support. Proven expertise in reducing churn, improving customer satisfaction, and driving revenue growth through data-driven strategies and cross-functional collaboration.
Skills
Customer Success ManagementSaaS ImplementationsSalesforceHubSpotZendeskStrategic Account ManagementData-Driven Success PlanningKPI MonitoringSQLChange ManagementData AnalysisProject ManagementCross-Functional CollaborationCustomer AdvocacyTeam TrainingRevenue Growth StrategiesTechnical Support
Experience
Customer Success Manager
Herb
11/2024 - Present
Customer Success and Support Executive
RepairDesk
09/2023 - 10/2024
Account Executive/CSP (Quality assurance and Technical Support)
Motive (formerly Keep truckin)
03/2022 - 07/2023
Senior Sales Executive and CSR
Ibex Global DGS
08/2013 - 02/2016
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