Utibeabasi Bassey
Account Officer
Available NowFull-timeRemote
About
Enthusiastic and client-focused Customer Success professional with over 3 years' experience across SaaS, education, and health sectors. Known for building strong customer relationships, driving adoption, and simplifying complex systems to deliver real value. Microsoft-certified in Azure with hands-on experience supporting onboarding, engagement, and customer lifecycle processes.
Skills
Customer Relationship ManagementClient OnboardingUser AdoptionSalesforceHubSpotZohoFreshdeskWritten CommunicationVerbal CommunicationTime ManagementMultitaskingDocumentationKnowledge Base DevelopmentProblem-SolvingConflict ResolutionProduct SupportEngagement MetricsRemote CollaborationWorkflow AutomationNotionGoogle WorkspaceMicrosoft OfficeClickUpZapierTrelloAsanaJiraMicrosoft AzureGoogle CloudChatGPT
Experience
Account Officer
Jawa International Limited
Aug 2022 - Present
Customer Support & IT Specialist
The Knowledge Academy
Mar 2022 - Jul 2024
Medical Sales Representative
Jawa International Limited
Aug 2022 - Aug 2023
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