Daud Yaqoob

Daud Yaqoob

Assistant Manager Operations

Available NowFull-timeRemote

About

Results-driven Operations Manager with extensive experience leading cross-functional teams, driving process efficiency, and managing end-to-end client service operations. Proven track record of scaling team capacity by 35%, implementing customized CRM systems, and optimizing workflow productivity across legal tech, IT services, and BPO sectors. Adept at strategic planning, client relationship management, performance monitoring, and team leadership to support sustainable organizational growth.

Skills

Operations ManagementTeam LeadershipProcess ImprovementResource AllocationWorkflow OptimizationRisk MitigationClient Relationship ManagementSLA ManagementCRM CustomizationRequirements GatheringStrategic PlanningLead GenerationMarket ResearchClient AcquisitionPracticePantherMyCaseFilevineHIPAA ComplianceHealthcare Business DevelopmentSales StrategyProject Management

Experience

  • Assistant Manager Operations

    Appedology Pvt. Ltd.

    Sep 2024 - Mar 2026

  • Team Lead

    Appedology Pvt. Ltd.

    Aug 2023 - Sep 2024

  • Administrative Specialist

    Appedology Pvt. Ltd.

    May 2022 - Jul 2023

  • Payment Redeemer

    Appedology Pvt. Ltd.

    Oct 2021 - May 2022

  • Operations & Legal Tech Consultant

    OAK Legal & OAK Support

    May 2024 - Sep 2026

  • Founder & Business Director

    DAO Enterprise SMC (Pvt) Ltd

    Mar 2026 - Sep 2026

  • Business Development Executive

    SBT Co., Ltd.

    Aug 2020 - Oct 2021

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