Raheel Khan
Client Success Manager
Available NowFull-timeRemote
About
Results-driven Client Success Manager with a strong track record at a leading software house specializing in client retention, account health optimization, and strategic upselling. Expert at understanding client objectives, conducting proactive onboarding, and bridging the gap between clients and internal design/development teams. Dedicated to driving customer lifetime value, mitigating churn risk, and ensuring high satisfaction across key accounts.
Skills
Client Success ManagementRetention & Churn ControlUpselling & Cross-SellingKey Account ManagementClient OnboardingAccount Health MonitoringConflict ResolutionSales StrategyMarket ResearchCross-Functional Leadership
Experience
Client Success Manager
Icon Studios
2022 - Present
Business & Operations Manager
Ark Logix
2012 - 2022
Senior Business Developer / Solutions Specialist
Enterfam
2010 - 2012
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