Hamza Ayub Butt
Presales Consultant & Service Delivery Specialist
Available NowFull-timeRemote
About
Results-driven enterprise service delivery and operations professional with 16 years of experience at e& (Etisalat), including 11+ years across B2B voice services, customer solution advisory, service migrations, numbering governance and regulatory reporting. Career foundation in revenue accounts, billing controls and audit support adds commercial and financial discipline to service operations.
Skills
B2B Customer SolutionsPresalesCustomer Requirement AnalysisSolution AdvisoryEnterprise Service DeliveryMigration & Cutover PlanningChange & Cutover ManagementEscalation ManagementIssue Investigation & ResolutionService ContinuityStakeholder ManagementGovernance & Regulatory ReportingProcess ImprovementCross-Functional CoordinationTeam Leadership & TrainingBilling Controls & Revenue AssuranceIPVPNXpress ConnectLeased LineDIAMPLSSIP TrunkPRI / ISDNSBCvIMSNGNNumbering ManagementTDRA Numbering Utilization ReportingCompliance GovernanceCRM
Experience
Presales Consultant & Service Delivery Specialist
e& (Etisalat)
April 2015 - Present
Billing & Rebate Analyst – Revenue Accounts
e& (Etisalat)
July 2010 - March 2015
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