Waqar Sarwar

Client Success Manager

Available NowFull-timeHybrid

About

Customer Success & Business Development professional with 12+ years of experience across SaaS, B2B sales, and operations. Proven track record of exceeding sales targets, building global client relationships, and driving customer retention with expertise in Salesforce, Pipedrive, and CRM systems.

Skills

Customer SuccessAccount ManagementBusiness DevelopmentB2B SalesSaaSOperationsLogistics CoordinationSalesforcePipedriveCRM SystemsForecastingReportingROI AnalysisStrategic PlanningProject ManagementContract NegotiationClient RetentionLeadershipTeam DevelopmentTrainingJiraAtlassian SuiteFigmaMS OfficeGoogle Suite

Experience

Client Success Manager
Shufti (PF)
Jan 2025 - Present
Account Manager
Get Flooring
Feb 2024 - Jan 2025
Sr. Account Executive (L-4)
Motive (formerly KeepTruckin)
Jul 2020 - Jan 2024
Sales Development Representative (SDR)
Motive (formerly KeepTruckin)
Dec 2019 - Jul 2020
Inbound Sales Executive
Ibex (DGS/TRG)
Aug 2018 - Oct 2019
Relationship Executive
Legacy Smart Employment LLC, UAE
Jan 2017 - Apr 2018
Customer Service & Sales Officer
Zong CMPak (Multinational Telecom)
Aug 2012 - Sep 2016

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