Saira Riaz
Customer Success Manager / Career Consultant
Available NowFull-timeRemote
About
Customer Success and Account Management professional with 5+ years of experience managing global client relationships from onboarding through service delivery, repeat engagement, and account expansion. Generated $73,825 in revenue in 2025, achieved top cross-sell performance in 2023 and 2024, and maintained a 75+ Net Promoter Score at TalentInc.
Skills
Customer Success & Account ManagementClient Onboarding & Success PlanningClient Retention & Repeat BusinessAccount Health & Risk IdentificationAccount Expansion & Cross-SellingClient Referrals & AdvocacyCustomer Feedback & SatisfactionEscalation ResolutionCross-Functional CoordinationSLA & Deadline ManagementGoHighLevel CRMRemote Client OperationsContent DevelopmentMS Word FormattingTemplate SelectionProject ManagementResume Writing
Experience
Customer Success Manager / Career Consultant
CareerTuners
2023 - 2026
Customer Success Manager (Resume Writer)
TalentInc
2020 - 2023
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