Meraj Ahmed

Deputy Vice President – Employee Benefits

Available NowFull-timeRemote

About

Senior Account Management and Customer Success professional with 7+ years of experience managing high-value B2B client portfolios, renewals, retention, revenue growth, proposals, escalations, and cross-functional delivery. Currently manages 50 enterprise accounts representing 10,000+ covered employees and $10M+ in annual portfolio volume, with a record of 98% client retention and 20% YoY portfolio revenue growth.

Skills

Strategic Account ManagementCustomer SuccessClient RetentionRenewalsAccount GrowthUpselling & Cross-sellingExecutive Stakeholder ManagementB2B Client RelationshipsQBRsRFP / Proposal ManagementPricing NegotiationClient OnboardingEscalation ManagementCRM & Pipeline ManagementProcess ImprovementCross-functional CoordinationRemote CollaborationTalent SourcingMarket ResearchMicrosoft Office SuiteAdvanced ExcelTrelloNotionAirtableZoomMicrosoft TeamsSlackLoomInsurance Management CRMs

Experience

Deputy Vice President – Employee Benefits
Fidelity Insurance Brokers Pvt. Ltd.
Jan 2024 - Present
Manager – Employee Benefits
Fidelity Insurance Brokers Pvt. Ltd.
Mar 2023 - Dec 2024
Deputy Manager
Fidelity Insurance Brokers Pvt. Ltd.
Jan 2023 - Feb 2023
Assistant Manager
Fidelity Insurance Brokers Pvt. Ltd.
Jan 2022 - Dec 2022
Senior Account Executive
Fidelity Insurance Brokers Pvt. Ltd.
Jan 2021 - Dec 2021
Account Executive
Fidelity Insurance Brokers Pvt. Ltd.
Apr 2019 - Dec 2020
Remote Talent Sourcing Specialist
Relentless
Nov 2025 - Present
Procurement Officer
Principal Builders
Sep 2017 - Feb 2019

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