Shumaz Sultan
Customer Relations Officer
Available NowFull-timeRemote
About
Experienced Customer Relations Officer and Administrative Coordinator with a strong track record of enhancing client satisfaction and streamlining office operations. Adept at utilizing CRM systems and coordinating cross-functional teams to improve service delivery and organizational efficiency.
Skills
CRM systemsCustomer RelationsAdministrative SkillsPublic RelationsAdaptabilityTeamwork & LeadershipMicrosoft OfficeTime ManagementEffective CommunicationsProblem Solving & Decision MakingConflict ResolutionCustomer Feedback AnalysisData Integrity ManagementCompliance ManagementEvent CoordinationOnboarding & TrainingSEO
Experience
Customer Relations Officer
JS Zindigi Bank
11/2024 - 05/2026
Administrative Coordinator
Juventud Learnings
05/2021 - 10/2023
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