Muhammad Saad Rehman
Customer Success / Support Executive
About
Dynamic and results-driven professional with over a decade of experience in customer service, team leadership, and operational excellence. Skilled in managing high-performing teams, resolving complex customer issues, and enhancing service delivery standards. Proven ability to collaborate with cross-functional teams and drive customer satisfaction and retention.
Skills
Experience
Customer Success / Support Executive
Wellnite
July 2025 - February 2026
Front Desk Officer
Spectrum Healthcare Management (SHCM)
February 2025 - May 2025
Team Coordinator - Customer Experience & Customer Service Executive
eZhire Car Rental
August 2021 - December 2024
Quality Assurance Executive
Forrun Logistics
January 2020 - July 2020
Executive Sales Coordinator (Team Leader)
EFU Life Assurance
June 2019 - October 2019
Customer Solution Consultant
NorthStar Technologies Inc
January 2019 - April 2019
Key Account Executive
TCS Pvt. Ltd.
November 2013 - December 2018
Complaint Resolution Officer (International and Domestic Complaints)
TCS Pvt. Ltd.
November 2013 - December 2018
Customer Services Assistant
PIA SpeedEx Courier Services
February 2011 - January 2013
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