Hasaan Ahmed

Lead, Technical Services

Available NowFull-timeRemote

About

Enterprise SaaS technical-services lead with a Computer Science degree and client-facing experience across banking, customer data platforms, retail and e-commerce. Leads a 10-person team supporting 20+ enterprise accounts, combining API/SDK troubleshooting, high-volume SQL investigations, implementation workshops and critical incident coordination with independent full-stack product engineering.

Skills

Enterprise onboardingTechnical account managementREST APIsSOAP APIsWebhooksSDKsSQLData qualityCustomer data platformsCustomer segmentationData migrationProduction incident responseTechnical workshopsTeam leadershipJSONXMLPostmanMobile SDK diagnosticsGeofencingETLRelational schema designPythonJavaScriptTypeScriptJavaC++HTMLCSSNext.jsSupabase

Experience

Lead, Technical Services
DENGAGE
Dec 2023 - Present
Founder and Product Engineer (independent SaaS project)
HAZON
Ongoing - Present
Data Migration Specialist / Administrator
72I DEVELOPMENT
Aug 2023 - May 2024
Customer Support Specialist, Walmart account
IBEX
Aug 2022 - Mar 2023
Freelance Data Analyst and Content Writer
UPWORK / FIVERR
Jul 2020 - Present

Find online

Subscribe to access direct links and contact information.

LinkedIn →

Want to hire Hasaan?

Subscribe to unlock CV download and direct contact.

See pricing →