Syed Anas Ali
Associate Manager Customer Experience
About
Customer-focused and results-driven Business Graduate with 18 years of cross-industry experience in Account Management, Customer Success, Client Relations, and Coaching. Known for delivering exceptional customer experiences and operational excellence across top-tier companies in Pakistan and the UAE.
Skills
Experience
Associate Manager Customer Experience
Dvago Pharmacy & Wellness
Mar 2026 - Present
Manager Operations & Customer Experience
Arpatech Pvt Limited
Dec 2024 - Mar 2025
Senior Team Lead Customer Experience
Arpatech Pvt Limited
Mar 2022 - Nov 2024
Officer Service Delivery
Averda Waste Management
Jan 2021 - Dec 2021
Real Estate Consultant (Freelance)
Square Yards Real Estate
Jun 2020 - Dec 2020
Customer Service Executive
Thrifty Rent A Car, Arenco Group
Jun 2019 - Oct 2020
Client Coordinator
Stallion Restaurant Management
Feb 2017 - Feb 2019
Technical Officer
Associated Insurance Consultants
Sep 2016 - Dec 2016
Senior Customer Care Executive
Multinet Pakistan
Dec 2015 - Aug 2016
Officer Service Quality
Sybrid Pvt Ltd - Venture of Lakson Group
May 2010 - Nov 2015
Customer Care Representative / Tele Sales Representative
Sybrid Pvt Ltd - Venture of Lakson Group
May 2009 - Apr 2010
Customer Care Representative / Tele Sales Representative
The Resource Group (TRG)
Mar 2007 - Feb 2009
Test Centre Administrator (TCA)
Thomson Prometric Testing Centre
Jul 2006 - Jan 2007
Kiosk Manager
Mac Donald's Pakistan
Mar 2004 - Jul 2006
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