Abdul Aleem

Digital Marketing Support Agent

Available NowFull-timeRemote

About

Customer support and operations professional with 9+ years of experience across sales, account management, team leadership, training, and project management. Proven track record leading customer-facing teams, improving client retention, and coordinating cross-functional operations in fast-paced, target-driven environments. Currently expanding into digital marketing support with expertise in building structured onboarding, training, and performance-management systems.

Skills

Customer Support & SuccessSales & ClosingTeam LeadershipTraining & CoachingOperations ManagementProject ManagementClient Relationship ManagementAccount ManagementPerformance ManagementProblem SolvingProcess ImprovementHR OperationsLead GenerationDigital Marketing SupportMicrosoft OfficeAdobe IllustratorAutoCADCRM SystemsSEOWebsite OptimizationWebsite CreationGoogle Business ProfileGoogle GuaranteeLocal SEO

Experience

Digital Marketing Support Agent
Logic Design Marketing Agency
Jan 2026 - Present
Floor Manager | Trainer | HR Executive | Project Manager
Master Contact Centre
Apr 2022 - Dec 2025
Senior Operations & Sales Lead
Mars BPO
Feb 2020 - Jan 2022
Team Lead | Closer | Senior CSR
Q-Telemarketing
Oct 2017 - Jan 2020

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