Ali Ahmad Caser

Ali Ahmad Caser

Customer Success Manager

Available NowFull-timeRemote

About

Results-driven professional with 3+ years of experience in Business Development, Customer Support, and Customer Success. Proven ability to generate leads, onboard clients, manage CRM systems, and drive client satisfaction across global platforms. Holds a Bachelor's degree in Management and Technology, blending business strategy with technical understanding.

Skills

Customer Relationship ManagementCustomer SuccessClient OnboardingBusiness DevelopmentCRM SystemsLead GenerationProject ManagementData AnalysisTeam LeadershipStrategic PlanningDigital MarketingMarket ResearchWordPressShopifyHubSpotClickUpGoogle WorkspaceSlackSales DevelopmentClient CommunicationWorkflow OptimizationRecruitment OperationsCold CallingNetworkingProposal DevelopmentCompetitor AnalysisCreative Problem SolvingTeam Collaboration

Experience

  • Customer Success Manager

    SVETNESS

    Jan 2025 - Mar 2025

  • Co-founder

    Almad Fragrance

    Aug 2024 - Present

  • Founder

    Caser Connect

    Nov 2024 - Present

  • Customer Success Manager

    Novex Studio

    Oct 2024 - Present

  • Sales Development Representative

    John Snow Labs

    Nov 2024 - Feb 2025

  • Onboarding Specialist

    Acceleration Enterprises

    Sep 2024 - Nov 2024

  • Business Development Associate

    Geeky Bugs

    Jun 2024 - Oct 2024

  • Business Development Intern

    Geeky Bugs

    Mar 2024 - Jun 2024

  • Customer Success Manager

    OnFLOW

    Aug 2023 - Mar 2024

  • Freelance Graphic Designer

    Fiverr

    Jan 2019 - May 2023

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Ali Ahmad Caser — Customer Success Manager | Remotiv