Umar Bin Shahid

Umar Bin Shahid

Customer Success Manager

Available NowFull-timeRemote

About

Results-driven sales and customer success professional with 10 years of experience in SaaS, FinTech, and IoT markets. Proven expertise in account management, B2B/B2C sales operations, and customer retention with a track record of exceeding targets and driving revenue growth. Team-oriented leader skilled in building client relationships and implementing strategic solutions across diverse business environments.

Skills

SaaS SalesAccount ManagementB2B SalesB2C SalesSales OperationsCustomer SuccessCRM ManagementHubSpotSalesforceSalesLoftLead GenerationSales StrategyTeam LeadershipRelationship ManagementData-Driven AnalysisProduct-Led GrowthChange ManagementEmotional IntelligencePayroll SoftwareAccounting Software

Experience

  • Customer Success Manager

    TCP

    Nov 2024 - Present

  • Account Executive-L4

    Creative Chaos

    Nov 2023 - Nov 2024

  • Account Executive | SeeBiz Pvt Ltd.

    SeeBiz Pvt Ltd.

    Oct 2022 - Oct 2023

  • SMB Expansion Account Executive L-V

    Motive (formerly KeepTruckin)

    Jul 2020 - Sep 2022

  • SMB Sales Development Representative L-III

    Motive (formerly KeepTruckin)

    Dec 2019 - Jun 2020

  • Senior Manager Sales

    The Stellars

    Dec 2018 - Nov 2019

  • Accountant

    Al Abira General Trading LLC

    Sep 2017 - Oct 2018

  • Senior Sales Executive

    Digital Globe Services, Inc

    Feb 2015 - Dec 2016

  • Sales Executive

    Ovex Technologies

    Nov 2014 - Jan 2015

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