Cari Berman

Director of Client Relations

Available NowFull-timeRemote

About

Client Success & Growth Operations leader with 15+ years of experience across marketing, customer experience, relationship management, and business development. Over the past 5 years, has helped marketing agencies and home service businesses strengthen client relationships, improve retention, and drive growth. Proven success managing 50+ client accounts, leading strategic initiatives, and serving as a trusted advisor to business owners.

Skills

Client SuccessStrategic Account ManagementAccount Growth & ExpansionClient Lifecycle ManagementExecutive Relationship ManagementStakeholder ManagementClient OnboardingCustomer ExperienceAgency OperationsProcess ImprovementSOP DevelopmentStrategic PartnershipsBusiness DevelopmentCross-Functional LeadershipHubSpotAirtableClickUpTeamworkWordPressGoogle AnalyticsCanvaDigital MarketingBrandingSEOSocial MediaEmail Marketing

Experience

Director of Client Relations
ADEPTPLUS WEB MARKETING
2025 - Jun 2026
Lead Account Strategist
ADEPTPLUS WEB MARKETING
2024 - 2025
Account Strategist
ADEPTPLUS WEB MARKETING
2023 - 2024
Account Manager & Marketing Strategist
P3 AGENCY
2022 - 2023
Freelance Marketing Consultant
Self-Employed
2020 - 2021
Marketing Coordinator
ROMP N' ROLL
2016 - 2021
Marketing Coordinator
ENGLANDER FISCHER
2011 - 2014

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