Nihal Ahmed

Deputy Manager E-Commerce CRM

Available NowFull-timeRemote

About

A confident, self-driven CRM and Business Development Manager with over 9 years of cross-functional experience scaling e-commerce operations, driving B2B/B2C sales, and optimizing digital workflows for both national and multinational organizations. Seeking to leverage a robust background in strategic sales and team leadership to drive immediate impact within a forward-thinking, high-tech organization.

Skills

Microsoft Dynamics 365HubSpotShopifyMagentoP&L ManagementDigital Performance PlanningWorkflow ComplianceB2B/B2C Business DevelopmentSaaS LicensingClient AcquisitionCross-functional Team ManagementEmployee RelationsSoftware TrainingCRM OperationsLead TrackingSales ConversionsCustomer RetentionDigital MarketingSoftware DeploymentNegotiationPerformance Management

Experience

Deputy Manager E-Commerce CRM
Health Tech Academy IDEAS by GUL AHMED
Jan 2019 - Present
Admissions Advisor
Health Tech Academy
Dec 2024 - Oct 2025
Team Lead
The Lead Forum
Apr 2017 - Jan 2018
Business Development Manager
Marky Tech
Feb 2018 - Dec 2018
Business Associate
Black Ink Tax & Accounting
Jan 2016 - Mar 2017

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