Haiqa Waqar

Senior Customer Success Executive

Available NowFull-timeRemote

About

Customer Success and E-commerce professional with experience progressing from customer support to a Senior Customer Success Executive role with a Qatar-based company. Experienced in customer communication, order and delivery support, complaint resolution, escalations, returns and refunds, and coordination with internal teams. Additional experience in social media management, Canva, content creation, product photography, and brand support.

Skills

Customer SuccessCustomer SupportE-commerce OperationsComplaint & Escalation HandlingOrder ManagementDelivery SupportReturns & RefundsCustomer CommunicationProblem SolvingFreshdeskWMSAnyDeskCanvaSocial Media ManagementContent CreationGraphic DesigningContent WritingInstagram management & trend researchCRM workflowsArtificial Intelligence Fundamentals

Experience

Senior Customer Success Executive
SNOONU
2024 - Present
Customer Support Representative
GE SOLUCIONS
2023 - 2024
Remote Content & Social Media Assistant
AURALIN SKINCARE
Co-founder / Content & Social Media
MONOVINTAE

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