Faryal Panhwar

Client Relations Manager (SaaS Healthcare Systems)

Available NowFull-timeRemote

About

Customer-focused Client Relationship Manager with healthcare and SaaS expertise, supporting U.S. healthcare providers. Skilled in phone support, customer communication, onboarding, CRM systems, and resolving client issues with professionalism and empathy while maintaining high service standards in remote environments.

Skills

CRM softwareMicrosoft OfficePower BIMS ExcelSaaSEPICeClinicalWorksTebraElationCustomer ServiceConflict ResolutionMultitaskingCrisis CommunicationData-driven ReportingCross-functional LeadershipHealthcare SystemsInsurance EcosystemOnboardingVirtual TrainingPhone SupportEmail Support

Experience

Client Relations Manager (SaaS Healthcare Systems)
2C Health Solutions (US-based)
December 2025 - Present
Lady Medical Officer
Government of Balochistan
2021 - 2025
Deputy Medical Superintendent
Jam Ghulam Qadir Government Teaching Hospital, Hub
January 2023 - August 2025
Medical Director
HealthX Pakistan
2022 - 2024
Lecturer – Anatomy
Ziauddin University
2021 - 2022
House Officer
Ziauddin Hospital – Clifton Campus
2019 - 2020

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