Muhammad Nauman

Muhammad Nauman

Founder

Available NowFull-timeRemote

About

Customer service and operations professional with 4+ years of experience across front-line support, telecommunications and customer-facing operations in Australia and Pakistan. Former Customer Service Supervisor at Optus with expertise in mobile services, billing workflows, escalation management and service recovery.

Skills

Front-Line Customer ServiceCustomer EnquiriesEscalation ManagementService RecoveryEmpathetic CommunicationMobile & Phone PlansSIM/eSIM SupportBilling WorkflowsCRM SystemsTroubleshootingKPI MonitoringRoster SchedulingTeam CoordinationStakeholder ManagementService Standards

Experience

  • Founder

    Premium Wash & Detailing

    Jun 2026 - Present

  • HR Associate

    Society for Community Strengthening and Promotion of Education

    Mar 2026 - Jun 2026

  • Building Manager

    Southbank Towers

    Oct 2024 - Jan 2026

  • Customer Service Supervisor

    Optus

    Mar 2023 - Sept 2024

  • Customer Service Officer

    Platinum Talent Management

    Sept 2021 - Mar 2023

  • HR Coordinator Intern

    Sustainable Solutions Pvt Ltd

    Jun 2017 - Aug 2017

Find online

Subscribe to access direct links and contact information.

Want to hire Muhammad?

Subscribe to unlock CV download and direct contact.

See pricing →