Fatima Rasheed
Virtual Assistant | Property Management
About
Customer Service & Retention Specialist with expertise in handling high-volume inbound/outbound calls, customer retention, and quality assurance for international campaigns. Proficient in CRM systems, objection handling, and delivering customized solutions to improve customer satisfaction and loyalty. Background includes training, team management, and resolving complex customer issues.
Skills
Experience
Virtual Assistant | Property Management
CS Outsource (Inteiqo)
2026-05 - Present
Sales Representative
Top Solution Taibah Travels
2026-02 - 2026-04
Content Moderator – Urdu & English
Accenture
2025-04 - 2025-11
Training & Retention Specialist
Selecta Sol
2025-02 - 2025-04
Sr. Quality Assurance Executive
Selecta Sol
2024-11 - 2025-02
Trainer - International Campaign
Abacus Consulting
2023-11 - 2024-11
Customer Service Specialist
Abacus Consulting
2022-02 - 2023-11
Customer Service Specialist
Mindbridge Private Limited
2021-09 - 2022-02
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