Arooj Shahjahan

Customer Success Analyst – Healthcare

Available NowFull-timeRemote

About

Customer Success professional with 5+ years of experience in customer support and 1+ year in healthcare SaaS, specializing in client onboarding, data migration, system customization, and EHR support. Recently promoted to Customer Success Analyst at CureMD, with proven ability to manage complex client requirements, support renewal and retention efforts, and collaborate with cross-functional teams to deliver high customer satisfaction.

Skills

Client Onboarding & TrainingEHR / Healthcare Software Support (CureMD)HIPAA Compliance & Data PrivacyWorkflow OptimizationClient Retention & Relationship ManagementProblem Solving & Critical ThinkingClear Communication & CollaborationTeam Leadership & MentoringTime Management & MultitaskingCRM platformsData migrationSystem customization

Experience

Customer Success Analyst – Healthcare
CureMD
Jul 2026 - Present
Customer Success Associate – Healthcare
CureMD
Dec 2024 - Jul 2026
Technical Support Executive
Systems Limited
Feb 2022 - Dec 2024
Customer Service Executive
Mindbridge (Uber Project)
Oct 2020 - Jan 2022
Customer Service Associate
Abacus (Hala Taxi – Dubai)
Aug 2019 - Sep 2020

Find online

Subscribe to access direct links and contact information.

LinkedIn →

Want to hire Arooj?

Subscribe to unlock CV download and direct contact.

See pricing →