Nseobong Joseph Akpan

Virtual Social Media Manager

Available NowFull-timeRemote

About

Result-oriented virtual assistant and social media manager with 8 years of customer service and administrative support experience. Proficient in social media management, calendar coordination, email marketing, and utilizing various communication and collaboration tools. Proven track record of streamlining processes, improving productivity, and delivering exceptional client satisfaction.

Skills

Social Media ManagementCustomer ServiceVirtual AssistanceCalendar ManagementTravel ManagementEmail MarketingVideo EditingProject CoordinationData AnalysisContent StrategyCRM SystemsSalesforceHubSpotMailchimpCanvaCalendlyAsanaGoogle WorkspaceMicrosoft OfficeSlackZendeskCommunication SkillsProblem-solvingUpselling/Cross-sellingComplaint ResolutionResearch SkillsTeam ManagementTime ManagementAttention to DetailEmotional Intelligence

Experience

Virtual Social Media Manager
Kisha Immigration
2024 - 2025
Appointment Setter/Cold Caller
Real Estate (Zillow listing)
December 2024 - Present
Contact Centre Agent/Customer Service Representative
Access Bank Plc
2021 - 2024
Virtual Executive Assistant
Atlantic Law/Legal Practitioners
2021 - 2021
Customer Service Executive
Mars Hill Global Limited
2020 - 2021
Customer Service Representative
reQuid Technologies
2019 - 2020
Customer Service Representative
Burms Microcredit Bank
2017 - 2019

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