Farhad Kayani

Strategic Manager

Available NowFull-timeRemote

About

Operations and business development professional with 12+ years of experience in SME and startup environments. Expertise in staff management, project management, customer service, and business development across diverse industries including fitness, BPO, and service sectors. Skilled in team leadership, process optimization, and driving business growth through strategic planning and client relationship management.

Skills

Business DevelopmentProject ManagementCustomer ServiceLeadership SkillsCRMPMPGoogle WorkspaceMicrosoft 365Google Analytics 4Meta Business SuiteStaff ManagementFacility MaintenanceFinancial ManagementLead GenerationEmail MarketingSales RevenueTeam ManagementQuality AssuranceCommunicationA/B TestingWritten CommunicationInterpersonal SkillsDirect Search

Experience

Strategic Manager
Down Town Fitness
September 2022 - Present
Franchise Manager
Rolling Suds of Montgomery County
October 2024 - October 2025
Customer Success Director
GK Hair
October 2021 - March 2022
Business Broker
Interact BPO
August 2016 - September 2021
Trainer
Errands Services
April 2015 - July 2016
Business Manager
YallaMaid
August 2014 - March 2015
Business Development Specialist
KIANI®
January 2013 - December 2013
Sales Executive
Touchstone Communications
June 2012 - December 2012

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