Rabi Peter
Customer Success Manager
Available NowFull-timeRemote
About
Customer Success and SaaS Specialist with 5 years of experience in customer lifecycle management, SaaS implementations, and technical support. Proven expertise in reducing churn, improving customer satisfaction, and driving revenue growth through data analytics, CRM platforms, and cross-functional collaboration.
Skills
SalesforceHubSpotZendeskStrategic Account ManagementData-Driven Success PlanningKPI MonitoringSQLChange ManagementData AnalysisProject ManagementCross-Functional CollaborationCustomer AdvocacyTeam TrainingCustomer Success ManagementSaaS ImplementationsRevenue Growth StrategiesTechnical Support
Experience
Customer Success Manager
Herb
11/2024 - Present
Customer Success and Support Executive
RepairDesk
09/2023 - 10/2024
Account Executive/CSP (Quality Assurance and Technical Support)
Motive (formerly Keep Truckin)
03/2022 - 07/2023
Senior Sales Executive and CSR
Ibex Global DGS
08/2013 - 02/2016
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